KINDLY EXPECT DELAYS DURING THE LOCKDOWN PERIOD – THERE MAY BE SHORT DELAYS IN THE DISPATCH AND DELIVERY OF YOUR ORDER. WE APPRECIATE YOUR UNDERSTANDING & PATIENCE!
Free delivery on all purchases over 1000TK. 55TK delivery fee for all orders under 500TK.
*In rare instances, some rural and outlying areas may be out of our delivery parameters. Our customers will be contacted to discuss available solutions.
RM IT will require you to provide personal details and your delivery address. Please ensure that you provide a valid street address where somebody will be available to receive the parcel between 8am and 5pm as the courier service cannot provide specific delivery times.
If you are unlikely to be at home during those hours, please provide an alternative address at the time of ordering. Orders are dispatched from our warehouse within 24-48 hours of being received, except on a Friday, when orders are dispatched the following Monday.
Delivery normally takes place within 1-4 business days of placing an order to metropolitan areas. Regional and outlaying deliveries can take up to 5-7 business days.
If you have placed an order and you have been waiting longer than the guidelines above, kindly contact us at firstname.lastname@example.org
An update about COVID-19
With the ongoing situation around COVID-19, we wanted to share an update with you. These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first is key.
We are doing everything we can to ensure the continued sanitisation of all our products and facilities. Our team is committed to staying healthy, and helping our customers stay healthy, too.
We apologize for any delays in getting your order to you. Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.
We hope to maintain regular order shipments as best we can, and we appreciate your patience.