Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

At RM IT LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Name
• Email address
• Phone number
• Company or business name
• Billing and payment information
• IP address
• Browser and device information
• Website usage statistics and analytics data
• Messages submitted through contact forms

We collect information directly from you as well as automatically through cookies, analytics tools, and website technologies.

2. How We Use Your Information

Your information may be used for the following purposes:

• Provide and manage our services.
• Respond to inquiries and customer support requests.
• Prepare quotations and project proposals.
• Process payments and invoices.
• Improve website functionality and user experience.
• Send important service notifications.
• Deliver newsletters or marketing communications (where permitted).
• Prevent fraud and maintain website security.
• Comply with legal obligations.

3. Cookies

Our website uses cookies and similar technologies to remember preferences, improve website performance, analyze visitor behavior, and enhance your browsing experience. You can disable cookies through your browser settings, although certain website features may not function properly.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party providers who assist us in delivering our services, including:

• Website hosting providers
• Payment processors
• Email communication services
• Analytics platforms
• Marketing tools
• Technical support providers

All service providers are required to maintain appropriate confidentiality and security measures.

5. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmitting information over the Internet or storing electronic data is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Restrict or object to processing.
• Withdraw consent where applicable.
• Request a copy of your personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly remove it from our records.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page with a revised "Last Updated" date. We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the information below.